Missouri Quality Award

SSM Health at Home first home-care agency to win Missouri Quality Award

2012 was a big year for SSM Health at Home.

In Oct. 2012, it was honored to receive a Missouri Quality Award. The award, modeled after the prestigious Malcolm Baldrige National Quality Award, is one of the premier state quality programs. The MQA recognizes and honors excellence in such areas as organizational performance, leadership, customer/patient service and satisfaction. The Excellence in Missouri Foundation sponsors the award.

Formerly SSM Home Care, SSM Health at Home was the very first home care agency in the state to win the award.

“It’s an awesome achievement -- and we are very excited,” Alison Ruehl, SSM Health at Home president, said upon earning the honor. “Winning MQA is really a testament to the exceptional care and services our staff delivers to our patients each and every day.”

In November 2012, a national research group released a list of the top performing home health agencies in the country and named SSM Health at Home branches in Maryville, Mo., Jefferson City, Mo., and Mount Vernon, Ill., to the list. Agencies were rated based on their patent experience, quality outcomes and financial peformance.